Privacy Policy

Last Updated: February 13, 2025

1. Introduction

myproposal.love ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proposal creation and delivery service. By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, and contact information
  • Proposal Content: Text and customizations you create
  • Recipient Information: Email addresses of intended recipients
  • Communication Records: Customer service communications

2.2 Technical Information

  • Device Information: Browser type, IP address, device identifiers
  • Usage Data: Interaction with our service, access times, error logs
  • Cookies and Similar Technologies: As described in our Cookie Policy

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our service
  • Processing and delivering proposals
  • Improving and personalizing user experience
  • Communicating service updates and support
  • Ensuring compliance with our terms and applicable laws
  • Detecting and preventing fraud or abuse

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data:

  • End-to-end encryption for all proposal content
  • Secure SSL/TLS encryption for all data transfers
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Data backup and disaster recovery procedures

5. Anti-Harassment and Misuse Prevention

We maintain a zero-tolerance policy for harassment and misuse:

  • Strict monitoring and reporting systems for abuse
  • Immediate action on harassment reports
  • Cooperation with law enforcement when required
  • Account termination for policy violations
  • Recipient consent verification procedures

6. Your Rights and Choices

Under applicable privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time

7. Data Retention and Deletion

We retain personal information only for as long as necessary to provide our service and fulfill the purposes outlined in this policy. Proposal content is automatically deleted 30 days after delivery. You may request immediate deletion of your data at any time through your account settings or by contacting us.

8. International Data Transfers

We process data in the United States and comply with applicable data transfer mechanisms including Standard Contractual Clauses for international transfers. We ensure appropriate safeguards are in place for all international data transfers.

9. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our service or via email. Your continued use of our service after such modifications constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:

Data Protection Team

myproposal.love

Email: [email protected]

Address: Sector-62, Noida, India

This privacy policy is compliant with GDPR, CCPA, and other applicable privacy laws.